TERMS OF SERVICE

Please review the following Terms of Use carefully before using www.noctu.co and its affiliated sites (collectively, the “Website” or “Websites”). By accessing or using the Website, you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use the Website.

These Terms may be updated or modified at any time without prior notice. Continued use of the Website after changes have been posted constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

Throughout these Terms, "Noctu," “we,” “our,” and “us” refer to Noctu LLC and its affiliated entities.

1. Payment

All orders are charged upon submission, regardless of shipping date. Customers may request an order cancellation and full refund at any time before the assigned ship date by contacting customer service. We accept Visa, Mastercard, and American Express.

2. Sales Tax

Noctu collects sales tax in all U.S. states where required by law. Tax rates are based on local regulations and determined by shipping destination. For tax-exempt purchases, we must have a valid exemption or resale certificate on file prior to processing the order. If no documentation is provided, sales tax will be applied.

3. Warranty

For a full description of Noctu’s policy see the “Warranty” page.

4. Returns and exchanges

For a full description of Noctu’s policy, see “Returns and Exchanges” page on this website.

5. Armor Sales

Federal law prohibits individuals convicted of violent felonies from purchasing or possessing body armor. Additional restrictions may apply by state. By purchasing body armor, you certify that:

  • You have not been convicted of a felony or any other disqualifying offense

  • You do not intend to use the armor for unlawful purposes

  • You are over 18 years of age

Noctu reserves the right to refuse armor sales at its sole discretion. Orders from New York and Connecticut residents are subject to review due to state-specific legal restrictions.

6. Accuracy of Information

We strive for accuracy across all content on our Website. However, errors may occur and product descriptions, pricing, availability, or other details may be inaccurate. Noctu is not liable for such inaccuracies. Product availability is subject to change after order placement. Customers will receive a shipping estimate within 2–3 business days of purchase.

7. Intellectual Property

All Website content, including text, images, graphics, logos, and software, is the property of Noctu or its content providers and is protected under U.S. and international copyright, trademark, and intellectual property laws.

You may use the Website for personal, non-commercial purposes only. Reproduction, distribution, modification, or reuse of Website content without express written permission from Noctu is strictly prohibited.

8. Trademarks

The Noctu logo, product names, and related marks are registered and/or common law trademarks of Noctu LLC. Third-party trademarks, if used, are acknowledged and remain the property of their respective owners.

9. Export Compliance

Products sold through the Website are subject to U.S. export laws. By placing an order, you represent and warrant that you will comply with all applicable export regulations and laws. You agree to hold Noctu harmless from any liability arising from failure to comply with these requirements.

10. Customer Accounts

Creating an account on the Website allows for faster checkout and order tracking. Account registration is optional. If you choose to register, you agree to provide accurate and complete information and to maintain the confidentiality of your login credentials.

You are responsible for all activity that occurs under your account. Notify Noctu immediately if you suspect unauthorized use or a breach of security.

11. External Links

The Website may contain links to third-party websites. These are provided for convenience only. Noctu assumes no responsibility for the content, privacy practices, or policies of any linked sites, and accessing such sites is done at your own risk.

12. Disclaimer

The Website is provided on an "as is" and "as available" basis. Noctu makes no warranties or representations regarding the accuracy, completeness, or reliability of Website content. To the fullest extent permitted by law, we disclaim all implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.

Noctu will not be liable for any damages—including direct, indirect, incidental, consequential, or punitive damages—arising from your use of or inability to use the Website.

13. Indemnification

You agree to indemnify, defend, and hold harmless Noctu, its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Virginia, without regard to conflict of laws principles. Any legal disputes will be resolved exclusively in the state or federal courts located in Virginia. By using this Website, you consent to jurisdiction and venue in those courts.

15. Entire Agreement

These Terms, along with our Privacy Policy and any other policies posted on the Website, constitute the complete agreement between you and Noctu regarding your use of the Website. They supersede all prior communications and agreements.